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전략성과관리하에서 국립대학의 성과지표 가중치 개발에 관한 연구

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Alternative Title
A Research on the Development of Performance Indicator of National Universities under the Strategic Accomplishment Management
Abstract
The appearance of a knowledge based society which started from the 1990s has become a turning point in higher education in terms of a totally quantitative development. Until now, through the quantitative expansion of higher education, the important value of equal educational opportunity was able to be realized but there was not enough discussions carried out in terms of the quality of the educational service. As a result, the quality of education has fallen comparatively, and now it is facing the critique that the university's international competitiveness is falling drastically.
In order to resolve such problems, under the directive of the government, with national universities as the focus, efforts have been made to heighten the competitiveness of universities. Following this, now is the time for each university to come up with aggressive measures that will enhance the quality by gathering the abilities of all personnel that belongs to the university together.
Under this awareness, this research looked into the would be implemented Balance Scorecard system and case studies of some national universities that applies such performance indicator. With the performance indicator that was deduced from preceding researches as a basis, extra value was given through practical research that used the AHP(Analytic Hierarchy Process). The results of the practical analysis can be summarized into the following two elements.
First, the results of the value added from the 4 BSC perspectives showed that the financial perspective rated the highest. This probably means that the finances of most national universities are severely limited to government funding and tuition. Because of this, we could probably also infer that the university personnel are very much interested in obtaining funds along with how to effectively use the budget to its best advantage.
Secondly, out of the 19 smaller items in the performance indicator, the results of the added value showed the highest rate in satisfaction rate from scholarly activities. This means, on the whole, even though the finances of the universities should be taken very seriously but within the specific items of the performance indicator, it signifies that the foremost priority should be put on the student satisfaction rate who are the main customers of the university.

Finally, the performance indicator of national universities that was developed in this research shows the criterion of where the direction of the rational decision making process should go. In the case where national universities were to implement a BSC and performance-based budgeting system in earnest, each university would be actively searching for variety of ways to realize its goals. It is the firm belief of this author that the developed performance indicator in this research would aid greatly in offering an alternative measure.
Author(s)
李彩日
Issued Date
2010
Awarded Date
2010. 8
Type
Dissertation
URI
http://dcoll.jejunu.ac.kr/jsp/common/DcLoOrgPer.jsp?sItemId=000000005175
Alternative Author(s)
Lee, Chae Il
Affiliation
제주대학교 경영대학원
Department
경영대학원 회계학과
Advisor
이상봉
Table Of Contents
목 차

제1장 서론 1
제1절 문제제기 및 연구목적 1
제2절 연구방법 및 내용 4
제3절 논문의 구성 5

제2장 이론적 배경 6
제1절 비영리조직과 고등교육기관 6
1. 비영리조직의 의의 및 특성 6
2. 고등교육기관의 특성 9
3. 우리나라 대학의 일반현황 13
제2절 전략성과관리 15
1. BSC의 도입배경 및 개념 15
2. BSC의 특징 18
3. 성과관리체계 24
4. 성과지표 26
5. 비영리조직의 전략성과관리 31
제3절 성과지표 개발 사례 및 선행연구 35
1. 국내 B 대학의 사례 35
2. 국내 S 대학교의 사례 36
3. 이상훈의 연구 38

제3장 성과지표 선정 및 가중치 개발 41
제1절 성과지표 선정 41
1. 가중치 개발 방법론 : AHP 41
2. 성과지표 선정 46
제2절 성과지표의 가중치 개발 49
1. 설문지 작성 49
2. 가중치 선정 결과 52

제4장 결론 57
제1절 연구결과의 요약 및 시사점 57
제2절 연구의 한계 58

참고문헌 60
ABSTRACT 62
부 록 64
Degree
Master
Publisher
제주대학교 경영대학원
Citation
李彩日. (2010). 전략성과관리하에서 국립대학의 성과지표 가중치 개발에 관한 연구
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