외국인 근로자의 직무만족에 관한 연구

Abstract

This paper has the primary aim of throwing some light in the future perspective of employing foreign workers by looking into the satisfaction rate of the current foreign workers working within the 1st industrial sector in the Jeju region. This would be especially meaningful as the number of foreign workers who are being hired through the employment allowance system are increasing in the 1st industrial sector whose situation in the shortage of workers is becoming more serious each day. In order to achieve the research target, the hypothesis was substantiated by using a structured survey paper developed on the basis of theoretical studies. The period of the investigation began on March 3rd to March 15th, 2012 for 12 days. The foreign workers in question were selected among E-9 visa holders working within the agricultural or livestock sector managed by the Human Resources Development Service of Korea, Jeju Branch. The investigator personally visited the workers on site and carried out the survey. A total of 140 survey sheets were distributed and the retrieval rate was recorded at 90.7%. Excluding the 4 survey sheets that had insufficient answers, a total of 123 sheets were used in the final analysis. The first results showed that after analyzing the working conditions of the foreign workers, the total number of an average daily working hour amounted to about 8.297 hours while the average number of working days per month amounted to 27.78 days. The number of days that had more than 8 working hours reached up to 4.91 days and the number of days off were 2.85. The average monthly salary was about 1.12 million won while the working environment showed a comparative lack of leisure facilities that the workers could enjoy. Secondly, after analyzing the work satisfaction rate, the work itself showed a rate of 3.28, the pay a rate of 2.99, satisfaction with relationships with superiors a rate of 3.61, promotion opportunities and the company structure showed a rate of 3.39, and relationship between colleagues a rate of 3.83. This indicates while there was a relatively high satisfaction rate of relationships with colleagues, the satisfaction rate in terms of pay was comparatively low. Thirdly, after executing a difference analysis in terms of the elements that affected work satisfaction rate following the special characteristics of population statistics of individuals, depending on the age, only the pay, promotion & company structure were relevant. According to marital status, only the three factors of the work itself, relationship with bosses and colleagues were relevant. As for education level, the work itself, pay, promotion & company structure, relationships with colleagues were relevant. In relation to the living period in Korea, the 4 elements of pay, relationship with bosses, promotion & company structure, relationships with colleagues were relevant. Employment period had all checks in the 5 variants of work itself, pay, relationships with bosses, promotion & company structure. Finally, depending on the country that they come from and whether they had overseas experience or not, 2 variants related to pay showed a significance level of 0.05 statistically while the variants of income and religion showed that it didn't contribute to a significant statistical difference in work satisfaction. Fifthly, after analyzing the relationship between work conditions and work satisfaction, the results showed that the pay level and working hours didn't significantly affect work satisfaction rate. As for working conditions, the people who had access to leisure facilities and company insurance against industrial accidents were comparatively shown to have higher satisfaction rate.