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외국인 근로자의 직무만족에 관한 연구

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Alternative Title
A study on job satisfaction of foreign workers; a case of the first industry employees in the Jeju region
Abstract
This paper has the primary aim of throwing some light in the future perspective of employing foreign workers by looking into the satisfaction rate of the current foreign workers working within the 1st industrial sector in the Jeju region. This would be especially meaningful as the number of foreign workers who are being hired through the employment allowance system are increasing in the 1st industrial sector whose situation in the shortage of workers is becoming more serious each day.
In order to achieve the research target, the hypothesis was substantiated by using a structured survey paper developed on the basis of theoretical studies. The period of the investigation began on March 3rd to March 15th, 2012 for 12 days. The foreign workers in question were selected among E-9 visa holders working within the agricultural or livestock sector managed by the Human Resources Development Service of Korea, Jeju Branch. The investigator personally visited the workers on site and carried out the survey. A total of 140 survey sheets were distributed and the retrieval rate was recorded at 90.7%. Excluding the 4 survey sheets that had insufficient answers, a total of 123 sheets were used in the final analysis.
The first results showed that after analyzing the working conditions of the foreign workers, the total number of an average daily working hour amounted to about 8.297 hours while the average number of working days per month amounted to 27.78 days. The number of days that had more than 8 working hours reached up to 4.91 days and the number of days off were 2.85. The average monthly salary was about 1.12 million won while the working environment showed a comparative lack of leisure facilities that the workers could enjoy.
Secondly, after analyzing the work satisfaction rate, the work itself showed a rate of 3.28, the pay a rate of 2.99, satisfaction with relationships with superiors a rate of 3.61, promotion opportunities and the company structure showed a rate of 3.39, and relationship between colleagues a rate of 3.83. This indicates while there was a relatively high satisfaction rate of relationships with colleagues, the satisfaction rate in terms of pay was comparatively low.
Thirdly, after executing a difference analysis in terms of the elements that affected work satisfaction rate following the special characteristics of population statistics of individuals, depending on the age, only the pay, promotion & company structure were relevant. According to marital status, only the three factors of the work itself, relationship with bosses and colleagues were relevant. As for education level, the work itself, pay, promotion & company structure, relationships with colleagues were relevant. In relation to the living period in Korea, the 4 elements of pay, relationship with bosses, promotion & company structure, relationships with colleagues were relevant. Employment period had all checks in the 5 variants of work itself, pay, relationships with bosses, promotion & company structure. Finally, depending on the country that they come from and whether they had overseas experience or not, 2 variants related to pay showed a significance level of 0.05 statistically while the variants of income and religion showed that it didn't contribute to a significant statistical difference in work satisfaction.
Fifthly, after analyzing the relationship between work conditions and work satisfaction, the results showed that the pay level and working hours didn't significantly affect work satisfaction rate. As for working conditions, the people who had access to leisure facilities and company insurance against industrial accidents were comparatively shown to have higher satisfaction rate.
Author(s)
송영석
Issued Date
2012
Awarded Date
2012. 8
Type
Dissertation
URI
http://dcoll.jejunu.ac.kr/jsp/common/DcLoOrgPer.jsp?sItemId=000000006086
Alternative Author(s)
Song, Yeong-Seok
Affiliation
제주대학교
Department
행정대학원 행정학과 지방자치전공
Advisor
양덕순
Table Of Contents
제 1 장 서 론 1
제1절 연구의 배경 및 목적 1
제2절 연구의 방법 2

제 2 장 이론적 배경 5
제1절 외국인근로자에 대한 고찰 5
1. 외국인력 제도의 변천 5
2. 고용허가제의 개념 및 도입배경 9
3. 외국인 근로자의 개념 및 법적 지위 11
4. 고용허가제를 통해 입국한 외국인 현황과 특징 14
제2절 직무만족에 대한 고찰 17
1. 직무만족의 개념 17
2. 직무만족의 영향요인과 측정 19
3. 직무만족 이론 24
제3절 선행연구 26
1. 외국인 근로자에 대한 선행연구 26
2. 직무만족에 대한 선행연구 28

제 3 장 연구방법 30
제1절 연구 모형과 연구가설 30
제2절 변수의 조작적 정의와 측정 31
1. 직무만족 31
2. 근로조건 31
제3절 자료수집 및 분석방법 31
1. 설문지의 구성 31
2. 자료수집 33

제 4 장 실증분석 34
제1절 표본의 특성 34
제2절 분석도구의 신뢰성 38
제3절 근로조건과 직무만족도 분석 39
1. 근로조건 분석 39
2. 직무만족도 분석 41
3. 근로조건이 직무만족에 미치는 영향 분석 53
제4절 가설검증의 요약 55

제 5 장 결 론 56
제1절 연구결과의 요약 및 시사점 56
1. 연구결과의 요약 56
2. 시사점 57
제2절 연구의 한계 58

60


설문지(국문) 63
설문지(외국어) 67
Abstract 83
Degree
Master
Publisher
제주대학교 행정대학원
Citation
송영석. (2012). 외국인 근로자의 직무만족에 관한 연구
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