지방공기업의 BSC 도입이 조직성과에 미치는 영향

Abstract

The purpose of this study is to empirically analyze the significant effects of adopting the Balanced Scorecard (BSC) on organizational performance such as return on equity (ROE), the amount of value-added production and labor productivity in local public enterprises. It is based on the financial data from 2003 until 2013, focusing on 12 urban development corporations and 15 facilities corporations. The results are summarized as follows.

First, concerning the effect of BSC adoption on organizational performance, it is shown that the amounts of value-added production in local public enterprises are higher than before. In light of the characteristics of indicators related to value added, the amount of value-added production reflects the degree of an organization's social contribution. Accordingly, because the amounts of value-added production have increased significantly after BSC adoption, it can be said that the degree of social contribution in local public enterprises is higher than before. This partially supports the results of previous studies, which have shown that the adoption of the BSC in pubic institutions can have a positive effect on improvement in organizational performance.

Second, concerning the effect of the period of BSC adoption on organizational performance, a significant difference is not shown when the six-year period following BSC adoption is compared with the ante-adoption period. This is not in accordance with the results of previous studies, which have found that the longer period of BSC implementation is associated with higher organizational performance. Therefore, it is thought that local public enterprises make little effort to establish the BSC through a continuous modification process of ensuing problems after adoption.