호텔 주방직원의 직무요인이 직무만족과 이직의도에 미치는 영향

Abstract

Purpose of this research is to examine influence of job factors to job satisfaction and turnover intention of hotel cooking employees.

The survey was conducted on 258 hotel cooking employees who work at super deluxe hotel in Jeju area. To verify reliability and validity of collected data factorial analysis and reliability verification were examined and SPSS 12.0 program and multiple regression analysis were carried out for hypothesis testing.

The following are the summarization of thesis. First, organizational rewards and working environment, stress on three factors have positive(+) affect to job satisfaction. Second, organizational rewards and working environment, stress on three factors have positive(+) affect to job turnover intention. Third, organizational rewards on job satisfaction have positive(+) affect to job turnover intention.

Through above results hotel cooking employees that the nature of the characteristic of the tasks with a lot of difference between employees. Therefore the importance of human resource management and differentiation is needed considering the task characteristics of hotel cooking employees.