부하의 직무역량이 LMX 질과 임파워먼트에 미치는 영향

Abstract

The main purpose of this study is as follows. First, This study implements the test of the effect of the job competency, which is the combination of the knowledge, skill, attitude and value, on the LMX quality and the empowerment of the organization members. Second, This study tests the effect of the LMX quality on the subordinator's empowerment. Finally, the intermediate effect of the LMX quality between the job competency and the empowerment is examined. The summary of the study result is as follows. First, while job knowledge in job competency does not affect the LMX quality, job skill and will do the LMX quality positively. Especially, the magnitude of effect is stronger in job knowledge than job skill. Second, the sub - components of the job competency, such as the job knowledge, job skill and job will, positively affect the empowerment. Here, job will is found to affect the empowerment more strongly than job knowledge or job skill. Third, the three components of the job competency, which are job knowledge, job skill and job will, affect the three sub components of empowerment such as self-determination, meaning and role competence differently. Fourth, the LMX quality affects the empowerment and its three sub components positively. Finally, the LMX quality between the job competency and the empowerment is found to partly play the intermediate role. That is to say, the intermediate effect of the LMX quality is not shown in the job knowledge and empowerment while the effect is nullified between the job skill and job will. The main conclusion of the study is as follows. First, this study introduce the job competency as the main topic, which is usually applied as the educational and training goal in real business. Second, this study found that the job competency should be considered important variable to enhance the strong empowerment to the organization members. In detail, the variance ratio which the three job competences explain the empowerment is revealed to be 54.1%. This indicates that the priority should be on the education and the training to strengthen the members' capabilities for empowering the members. Third, this study shows that the three sub components of the job competency(job knowledge, job skill, job will) affects the empowerment differently. This indicates that the educational goal needs be set clearly when the education is provided to lift up the job competency in the future. Fourth, the subordinator's job will may play more important role in the formation of horizontal exchange relationship based on the trust between the leader and the subordinator than the job knowledge or job skill. This tells that the subordinator's job functions key role in the stage of role acquirement, i.e., the first exchange relationship between the leader and the subordinator. By degree, there is the possibility that the true exchange relationship is formed by a boss's acknowledging the subordinator's job knowledge and skill. Finally, It seems that the leaders should consider the follower - centered behavior in exerting the leadership. In the leadership education, it is important for the members to study the clear relationship between the leader behavior and the empowerment and the applicable skill and knowledge. This is because that the goal of LMX lies in putting enthusiasm into the subordinator, and its enthusiasm leads to the voluntary behaviors.