사회복지사의 관계규범이 신뢰, 관계결속, 관계자산, 조직성과에 미치는 영향

Abstract

This study was tried to finding out that analyzing the main cause of relations between social workers and network organizations of community welfare, relationship norm which has a direct effect on determining a role of trust, unity and assets for drawing effective ways of reinforcement between those, influence on improvement and coordination for rational management of network organization of community welfare in terms of playing a main role for instant welfare practice intention on improvement for welfare service between social workers and network organization of community welfare. For this, a theoretical study was practiced on each concept through an advanced research on factors of relationship norm, trust, unity, assets and result of organizations. The new model of relations was established for investigating interrelations among these factors as providing reasonable evidence. The cause-and-effect relationship was analyzed on relationship norm, trust, unity, assets and result of organizations for measuring the designed study models through the Structure Equation Model(SEM). It may be summarized as follows. First of all, it is proved that social worker's factors of relationship norm are multidimensional concepts classified by flexibility, power of unity, reciprocality and long-term directivity. It is considered that network organizations of community welfare expect social workers to have achievement on the factors of relation norm. And social workers need to share things basis on models of behavior which network organizations can accept. Second, it appeared that social worker's factors of Relationship norm , such as flexibility, unity, reciprocality, long-term directivity and so on, have a positive effect on all of faith recognized, which are kept in view , the relationship between the social worker's factors and the faith recognized of network organization of community welfare. Thus, it has great implications for Social workers that they ought to handle the problems occurred as well as flexible reactions in partnership with and induce the formation of fellowship about community interests, they should seek the long-term directivity focused on achievements of target and results of the future instead of a short-term business concentrated on selections and results of the present in order to get trust for Social workers from the network organization of community welfare. Third, it showed that the relational bond between the social workers and network organization of community welfare is classified by causes of structural, social and functional of multidimensional, which have a positive effect on relational assets of the network organization of community welfare each other. Therefore, it is suggested that they have to put up with the mutual short-term sacrifices, reducing is definitely important with result creations and need strategies to find and pursue means to prevent or relieve the conflicts beforehand for the relational bond between the social workers and network organization of community welfare. Forth, it represented that the relational bond between the social workers and network organization of community welfare has a positive effect on outcomes of the latter. That means a need of the partnered relationship formation for improving the results of network organization of community welfare. Fifth, it is said that the relational assets of the network organization of welfare has a positive effect on group results. That is by forming the altruistic relationship between the social workers and network organization of community welfare in commutation relation to the other through the mutual and balanced relation, that creates durability of community welfare, that implied this can be the driving force for improving and systemicity. Sixth, it appreared the relationship norm the social workers recognize importantly would be the perlocutionary role by the social worker's faith recognized. A result like this suggested the faith has a positive effect on unity of the people who exchaged community welfare service in directly and this can be the main factor in the process of the close relation, the relation between the social workers and network organization of community welfare. To sum it up, the social worker's factors of relationship norm , such as flexibility, unity, reciprocality, long term directivity and so on, have a positive effect on the faith, relational bond, relational assets and group result by drawing a conclusion, it is said that we need to research actively about the multidimensionally route relation like social, psychological, financial and so on the relation between the social workers and network organization of community welfare.