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JEJU Repository Graduate School of Business Administration Business Administration

호텔종사원의 감정부조화, 감정고갈이 고객지향성에 미치는 영향에 관한 연구

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Alternative Title
Impact of hotel employee's emotional dissonance and emotional exhaustion on he customer orientation
Author(s)
김제박
Issued Date
2004
Awarded Date
2004.
Type
Dissertation
URI
https://oak.jejunu.ac.kr/handle/2020.oak/19490
Department
제주대학교 경영대학원
Degree
Master
Publisher
제주대학교
Citation
김제박. (2004). 호텔종사원의 감정부조화, 감정고갈이 고객지향성에 미치는 영향에 관한 연구
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Graduate School of Business Administration > Business Administration
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